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Employment · disputes · insurance · family · probate · defence

Forensic services, by situation. The situation and the authority decide what can be done. The technology is the same underneath.

What a forensic examination can do for you depends far less on the technology than on the situation and on who has authority over the device, so we organise our work by situation. The business situations, a departing employee suspected of taking data, a falling-out between partners or shareholders, an HR matter, a theft of designs or client lists, run on company-owned devices and the employer's lawful basis. The personal and legal situations, a divorce, harassment you have received, a deceased relative's computer, an insurance claim, a criminal defence review, each have their own authority and their own limits. One rule runs through all of them: we examine a device only for the person or organisation entitled to, we ask for proof of that before we start, and we will not touch a device or account belonging to someone who has not consented. Find your situation below. Each page says who can instruct us, the authority we need, what the standard report will contain, the questions it can answer, what it honestly cannot prove, and when a court expert report is needed instead.

Owner-only, authority requiredFree first conversationStandard report £800 + VATExpert reports quoted

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Before anything else: stop using the device, and do not let anyone have a look at it. Every time a computer is switched on and used, the very artefacts an examination relies on, the timeline, the recently-opened lists, the deleted-file space, are overwritten a little more. Do not reinstall, do not run recovery software, do not let IT open it to check, and keep it powered off. Preserve it as it is, record who has held it, and send it with the authority documents we ask for. If proceedings are contemplated, the duty to preserve evidence has already begun.

The three things every situation has in common.

Authority comes firstWhatever the situation, we establish who owns the device and who is entitled to have it examined before we start, and we ask for proof. It protects you, it protects the evidence, and it keeps the work lawful under the Computer Misuse Act. A matter with no clear authority is one we will not take.
The examination is the same; the questions differA departing-employee case and a probate case use the same write-blocked imaging, the same hashing, the same artefacts and the same tools. What changes is the questions asked and the scope. So the method is consistent and defensible across every situation, and the report is shaped to what you need to know.
We say what it cannot proveEvery situation has a limit, and we put it in writing. Artefacts show what happened on a device, under which account, and when; they do not show who was at the keyboard, and they do not read minds. An honest account of the limits is worth more to you than an overreaching one that falls apart under challenge.
Standard report or expert reportMost situations are served by the standard forensic report: factual findings you can act on, take to a solicitor, or use in an HR process. Where a court has directed expert evidence, or the matter turns on contested opinion about the device, an expert report is quoted. We tell you which you need at the first conversation.

The one thing to do before you contact anyone.

Whatever the situation, the single most useful thing you can do is preserve the device and stop using it. A computer in daily use overwrites the very evidence an examination depends on: the timeline fills up, recently-opened lists roll over, and the free space that holds deleted files is reused. Reinstalling Windows, running recovery software, or letting IT open the machine to have a look all change it. Power it off, set it aside, and record who has held it since.

If the matter might end up in a dispute or in court, the duty to preserve evidence has already begun, and a device that has been wiped or reimaged can harm the very case it was meant to support. For a departing employee or an urgent IP matter, the priority is a preservation image taken straight away, before anyone examines the device, so the evidence is secured while decisions are made.

Then tell us the situation and who owns the device. We will tell you honestly whether we can take it on, what authority we need, and whether the standard report or an expert report fits, and that first conversation costs nothing.

The questions that come up first.

How do I know whether I am allowed to have a device examined?

If you own it, you are. If it is a company device, the company can authorise its examination on a lawful basis. If it belongs to someone else, you need their consent or a court order. If you are not sure, tell us the situation and we will tell you what authority is needed, or that it cannot be done.

Do you investigate a partner's or ex-partner's phone or computer?

No. We do not examine another adult's device or accounts without their consent or a court order, and we do not install monitoring software or undertake covert surveillance. In family matters we act only for a device's owner on their own device, or on a solicitor's instruction under a court order or agreed disclosure protocol.

What does an examination cost?

The standard forensic report for a one-disk system is £800 + VAT, a factual examination you can act on. A second disk is quoted as extra. A court expert report, written to the expert-evidence rules with declarations and attendance, is quoted separately and runs into the thousands. The first conversation is free.

Do you examine mobile phones?

No. We examine computers, drives and recorders. Mobile phones are not examined on this service.

Find your situation, and preserve the device.

Each service page says who can instruct us, the authority we need, and what the report will show. Tell us the situation and who owns the device, and the first conversation will tell you honestly what can be done.

0800 6890668