Terms of service. The terms in full, on this page and as a PDF.

By submitting any storage device, media, or equipment to Easy Data Recovery, requesting a quotation, approving a quotation, or instructing us to proceed with data recovery services, you confirm that you are entering into a legally binding agreement with Easy Data Recovery Ltd (company number NI625698), trading as Easy Data Recovery, and that you have read, understood, and agreed to be bound by these Terms and Conditions in full.

On this site the Company trades as Forensic Data Recovery; these Terms apply to every job submitted through it.

1.1  “Company” means Easy Data Recovery Ltd (company number NI625698), trading as Easy Data Recovery.

1.2  “Customer” means the individual or legal entity requesting Services.

1.3  “Device” means any storage media, electronics, or equipment submitted for recovery.

1.4  “Services” means all diagnostic, handling, data recovery, storage, and return services provided by the Company.

2.1  The Customer acknowledges that all Devices submitted are already damaged, unstable, or operating outside manufacturer specifications at the time of submission.

2.2  The Company accepts no liability for damage arising from pre-existing conditions including, but not limited to, corrosion, oxidation, liquid ingress, fire or smoke exposure, electrical surge damage, physical trauma, component fatigue, prior repair attempts, or third-party intervention.

2.3  Any deterioration or total failure resulting from such conditions shall not constitute negligence or breach.

3.1  Data recovery is an invasive technical process carrying inherent risks.

3.2  Recovery procedures may result in irreversible damage or permanent data loss.

3.3  The Customer expressly accepts these risks as a condition of the Services.

4.1  To the fullest extent permitted by law, the Company excludes all liability for loss of data, loss of profits, loss of business, loss of contracts, loss of anticipated savings, or consequential loss.

4.2  The Company’s total aggregate liability shall be strictly limited to the total fees paid for the Services.

4.3  No claim may be brought more than six (6) months after completion of Services.

4.4  Nothing in these Terms limits liability for death or personal injury caused by negligence or fraud.

5.1  All Devices and data are transported entirely at the Customer’s risk.

5.2  The Company shall not be liable for loss, damage, delay, or destruction caused by couriers, postal services, customs authorities, or any third party.

5.3  The Customer irrevocably waives any right to pursue the Company for transit-related losses.

6.1  Payment in full is required prior to release of recovered data or Devices.

6.2  The Company retains a contractual lien over all Devices and data until payment is received.

6.3  Devices or data unpaid or uncollected after thirty (30) days may be securely destroyed or disposed of without further notice or liability.

7.1  These Terms shall be governed by the laws of Northern Ireland.

7.2  The courts of Northern Ireland shall have exclusive jurisdiction.

8.1  The Company examines devices and media only for the owner or a person with documented authority over the device and the data. The Customer must provide proof of ownership or written authority, with photo identification, before any examination begins. A device without such proof is returned unexamined. The Company will not access any device, account or data belonging to another person without that person's consent or a court order, and will not install monitoring software, bypass another person's security, or undertake covert surveillance.

8.2  The standard forensic report is a factual, tool-generated examination report for a single-disk system at the fee published on the Pricing page. It records what was found on the exhibit; it does not contain expert opinion and is not written to the rules governing expert evidence. A second disk is charged as an extra at the quoted rate.

8.3  Expert reports for use in legal proceedings are quoted separately on the questions asked, the material to be examined and the hearing timetable, and are subject to the expert's overriding duty to the court. No fee for any report or examination is contingent on the outcome of proceedings.

8.4  The Customer is responsible for the lawful basis on which the examination is requested, including under data protection law where the exhibit holds personal data about others; the Company acts as the Customer's processor for that data and will limit its examination to the agreed scope.

8.5  Mobile telephones are not examined. Exhibits are examined from verified forensic images; the original is not altered save where a physical recovery intervention is necessary, which is recorded in the report.

Easy Data Recovery Ltd (No. NI625698) · t/a Easy Data Recovery · effective 1 December 2020 · last updated 30 June 2026